The Napkin, The Melon & The Monkey: A Customer Service Fable: How To Be Happy And Successful At Work And In Life By Simply Changing Your Mind

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  • $15.39
  • Regular price $111.47
  • Publish Date: 2006-06-01
  • Binding: Paperback
  • Author: Barbara Burke

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In this modern day fable, Barbara Burke, customer service guru, author and storyteller, offers keen insight and practical advice for providing excellent customer service with a human touch. Follow the transformational journey of Olivia, a young, stressed-out customer service representative who takes the sage advice of the call center's wise woman and learns an ancient technique for turning adversity to her advantage. In ten succinct chapters, Olivia discovers twenty-two potent life affirming Aha!s that change her life forever. This delightful book reminds the reader that happiness and abundance are available to everyone. It's simply a matter of stopping long enough to see what is.

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